Der Vortrag „Projecting the Image of an Active Listener“ von Dan O'Connor ist Bestandteil des Kurses „Communication Training for Managers (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
After how many seconds does eye contact become aggressive?
In the S-O-F-T-E-N, the F stands for
In the S-O-F-T-E-N, the N stands for
In the S-O-F-T-E-N, the O stands for
To remember someone's name, one thing you can do is . . .
To be an active listener means you . . .
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Really enjoyed this lecture. Reminded me of reading a book about chinese physiognomy. I read about the whites of the eyes and aggresion. Although some have medical conditions like graves syndrome or naturaly big eyes that would give an alternative explanation. People born with proptosis and exophthalmos is a consideration. Interesting.