Sales Closing and Upselling
Über den Vortrag
Der Vortrag „Sales Closing and Upselling“ von Tony Hunt ist Bestandteil des Kurses „Sales Training – Everyone sells (EN)“. Der Vortrag ist dabei in folgende Kapitel unterteilt:
- Contentoverview
- 'SERVICE' approach & Customers expectations
- The 'CLOSE' & alternative closing
- Sales silence
- Objections
- Upselling - Product and service awareness
Quiz zum Vortrag
What says the service approach?
- Say hello
- Varify the facts
- Commit to action
- Initiate perfection
What is the sales silence?
- It takes place just after the ask.
- It lasts between 2 and 5 seconds.
- There noone talks, neither person nor prospects.
- It lasts between 1 and 3 seconds.
What is silence?
- It shows you are in control.
- It reduces anxiety.
- It allows you to relax.
- It is rude and not polite.
Which objections exist?
- Is it the product?
- Is it the service?
- Is it the price?
- Is it the people?
What are facts about upselling?
- Don`t oversell.
- Don`t allow more time.
- Be careful.
- Don`t ask.
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Dozent des Vortrages Sales Closing and Upselling
Tony Hunt
Tony Hunt is the MD of UK Seminars. His style is often described as ‘inspirational’, and he always aims to create positive change in people with whom he works. He has significant experience of operating successfully at all levels in an organisation – from induction, through first line management and right up to board level. Additionally he is able to strike the appropriate level of debate on every occasion.
Tony’s work is well known in many countries, e. g. in Europe, in the USA, in the Middle East and in India. His delegate evaluations average 9.0 on a 10 point scale.
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