Where Does the Digital Transformation Come from?
Über den Vortrag
Der Vortrag „Where Does the Digital Transformation Come from?“ von Frank Eilers ist Bestandteil des Kurses „Companies in Digital Change (EN)“.
Quiz zum Vortrag
Customer experience management is used to improve customer loyalty. But what exactly is "customer experience"? (Only one answer is correct.)
- Customer experience includes all the experiences a customer makes in the course of his or her relationship with a company.
- Customer experience describes the expectation a customer has of a company.
- Customer experiences are studies about the buying behavior of customers.
- Customer experience refers to the time it takes the customer to purchase a product in a store or online.
Dozent des Vortrages Where Does the Digital Transformation Come from?
Frank Eilers
Frank Eilers ist Keynote Speaker zu den Zukunftsthemen Digitale Transformation, Künstliche Intelligenz und die Zukunft der Arbeit. Er betreibt seit mehreren Jahren den Podcast „Arbeitsphilosophen“ und übersetzt komplexe Zukunftsthemen für ein breites Publikum. Als ehemaliger Stand-up Comedian bringt Eilers eine ordentliche Portion Humor und Lockerheit mit. 2017 wurde er für seine Arbeit mit dem Coaching Award ausgezeichnet.Frank Eilers is the keynote speaker for the topics of Digital Transformation, Artificial Intelligence, and the Future of Work. He has been hosting the “Work Philosophers” podcast for several years and makes complex future topics accessible to a broad audience. As a former stand-up comedian, he makes the lectures come to life with his good sense of humor. In 2017, he received the Coaching Award for his work in the industry.
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